Frequently asked questions

Got questions?

Everything you need to know about dChats Messenger. Can't find an answer? Contact our support team.

About dChats Messenger

dChats Messenger is a secure, end-to-end encrypted messaging platform for individuals and businesses across India. It allows users to send messages, make voice and video calls, and businesses to send transactional notifications, OTP codes, marketing campaigns, and automated alerts through a simple REST API.

Every account — personal or business — receives a daily free messaging quota. There are no setup fees and no contracts. You pay only for messages that exceed your daily free limit. Quota resets every day at 5:00 AM.

Getting Started

What is dChats Messenger and how does it work?

Do I need a dChats Business account?

How do I log in? Why no password?

What is a Sender UUID?

Messaging

What message types are supported?

When should I use Template Button messages?

How do I include media in messages?

Can I schedule messages?

API & Integration

How do I get an API key?

What programming languages have examples?

Can I receive incoming messages?

Is there a rate limit?

Billing & Plans

Is there a free tier?

Can I upgrade or downgrade at any time?

Do unused messages rollover?

What payment methods do you accept?

Security & Privacy

How are my API credentials stored?

Is my message data encrypted?

Can I revoke API keys?

Quick reference

dChats Messenger uses the Signal Protocol for end-to-end encryption on every message and call.
No dChats Business Account is required — register directly on the dChats Messenger portal.
API examples are available in cURL, JavaScript, Python, and PHP in the Documentation section.
Free daily quota is available for all users — no credit card required to get started.
Messages are delivered at up to 1,500 per second. Quota resets daily at 5:00 AM.
Support is available at support@dchats.org. Business queries go to business@dchats.org.

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